PieLine - 24/7 AI Phone Answering for Restaurants | Never Miss an Order

24/7 AI Phone Answering for🍕 pizza restaurants

Never miss another order during rush hour. PieLine's AI answers every call, takes orders perfectly, and integrates seamlessly with your POS system.

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The phone ordering problem is real

~50% of customers still place orders on the phone, but most restaurants struggle to handle the volume efficiently.

Without PieLine

  • Full-time staff tied up answering calls
  • Expensive call centers eating into profits
  • Lost revenue from missed calls
  • Missed opportunities for upselling
  • Stressed staff juggling calls and in-person duties

With PieLine

  • AI answers every call instantly
  • Fraction of the cost of staff or call centers
  • Never miss an order, even during peak hours
  • Smart upselling increases average order value
  • Staff can focus on what they do best: making great food

Deep dive into PieLine's features

Explore the comprehensive capabilities of our AI platform - from advanced order processing and menu management to intelligent customer interactions and POS integrations.

24/7 Availability
Never miss a call again, even during peak hours
Smart Upselling
Increase order values with intelligent suggestions
Quick Setup
Go live in one day with our streamlined onboarding
POS Integration
Works seamlessly with your existing system

Built for every type of restaurant

PieLine's AI is designed to understand the unique needs of different cuisines and restaurant types. See how we can help your specific restaurant category.

Pizza Restaurants

Perfect for pizza shops with complex topping combinations and size variations

  • Custom crust and size options
  • Unlimited topping combinations
  • Half & half pizza handling
Chinese Restaurants

Handles complex Chinese dishes, spice levels, and dietary preferences

  • Authentic dish pronunciation
  • Spice level customization
  • Family meal packages
Mexican Restaurants

Understands Mexican cuisine complexities and customization needs

  • Protein substitutions
  • Salsa & sauce varieties
  • Build-your-own options
Indian Restaurants

Expertly handles Indian spices, dishes, and cultural preferences

  • Regional cuisine varieties
  • Spice level expertise
  • Vegetarian/Vegan options
Sushi Restaurants

Handles complex sushi orders with fresh fish options and authentic Japanese terminology

  • Custom roll combinations
  • Fresh fish availability
  • Sashimi & Nigiri orders
Burger Restaurants

Perfect for burger joints with endless customization options

  • Patty preferences
  • Unlimited toppings
  • Sauce combinations
Cafes & Coffee Shops

Handles coffee orders, pastries, and quick service needs

  • Coffee customization
  • Milk alternatives
  • Pastry selections
Healthy & Fast Casual

Great for health-focused restaurants with fresh ingredients

  • Nutritional information
  • Allergy management
  • Fresh ingredient options

Don't see your restaurant type?

PieLine's AI can be customized for any cuisine or restaurant concept. Our system is designed to work with Mediterranean, Thai, Ethiopian, Vegan, BBQ, and many more restaurant types.

We don't replace you,
we help you focus on making great food

Smart Voicemail
You can choose to use PieLine as a backup system when your staff is too busy to answer calls, ensuring no customer goes unheard
Affordable
Save thousands each month compared to call centers or hiring dedicated phone staff
Increase Revenue
Never miss another order during rush hour. Not only will our AI answer every call, it will dynamically upsell customers to improve order size
Call Forwarding
For complex situations beyond AI capabilities, PieLine smoothly transfers the call to your staff with full context
Analytics
Get powerful insights into call volumes, peak hours, and popular orders to make data-driven business decisions
Integrate Seamlessly
Connects with your existing POS system, orders flow directly in, just as if your staff entered them
Integrations

Integrates with your existing restaurant stack

PieLine is designed to connect with the POS systems and tools you already use. No need to change your workflow - just add AI phone answering on top.

Supported POS Systems

Available Now

Clover logo
Clover

Ready to integrate

Square logo
Square

Ready to integrate

Coming Soon

Toast logo
Toast

In development

NCR Aloha logo
NCR Aloha

In development

POS Integration Benefits

Menu & Availability Sync

Real-time menu updates and inventory tracking ensure customers always see current options and availability.

Automated Order Management

Orders flow directly to your kitchen without manual entry, reducing errors and saving time.

Analytics & Reporting

Comprehensive insights into call patterns, order trends, and customer preferences to optimize operations.

Seamless Workflow

No disruption to your existing processes - AI phone orders integrate naturally with your current POS workflow.

Don't see your POS system?

We're constantly adding new integrations. If your POS system isn't listed, we can work with you to build a custom integration or API solution.

FAQ

Frequently Asked Questions

  • We see over 95% accuracy on orders, and improving every day.
  • That's exactly when PieLine shines! During peak hours, PieLine can handle up to 20 simultaneous calls, ensuring you never miss an order. Your staff can focus on preparing food and serving in-person customers while our AI handles all phone orders efficiently.
  • We can integrate with any POS system that has an API, which includes most major venders: Toast, Square, Clover, Revel and much more. The AI automatically inputs orders directly into your POS, just like your staff would.
  • We can go live in a week or less. We'll help you:
    • Connect your phone system
    • Integrate with your POS
    • Input your menu items and other business information
    • Configure any special rules or preferences
    • Run tests to make sure everything is working
    We handle it all end-to-end and provide full support after setup.
  • The AI is trained to handle common modifications and dietary requests. For more complex situations, PieLine will politely transfer the call to your staff. We can also set specific rules for how you want different situations handled.
  • Our pricing is simple and transparent - a flat monthly fee based on your call volume, typically saving restaurants 70-80% compared to hiring dedicated phone staff or using call centers. Contact us for a custom quote based on your restaurant's needs.