PieLine

Automate customer phone calls for🍕 pizza shops

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~50% of customers still place orders
on the phone

Restaurants without PieLine

  • Full-time staff tied up answering calls
  • Expensive call centers eating into profits
  • Lost revenue from missed calls
  • Missed opportunities for upselling
  • Stressed staff juggling calls and in-person duties

Restaurants with PieLine

  • AI answers every call instantly
  • Fraction of the cost of staff or call centers
  • Never miss an order, even during peak hours
  • Smart upselling increases average order value
  • Staff can focus on what they do best: making great food

We don't replace you,
we help you focus on making great food

Smart Voicemail
You can choose to use PieLine as a backup system when your staff is too busy to answer calls, ensuring no customer goes unheard
Affordable
Save thousands each month compared to call centers or hiring dedicated phone staff
Increase Revenue
Never miss another order during rush hour. Not only will our AI answer every call, it will dynamically upsell customers to improve order size
Call Forwarding
For complex situations beyond AI capabilities, PieLine smoothly transfers the call to your staff with full context
Analytics
Get powerful insights into call volumes, peak hours, and popular orders to make data-driven business decisions
Integrate Seamlessly
Connects with your existing POS system, orders flow directly in, just as if your staff entered them

FAQ

Frequently Asked Questions

  • We see over 95% accuracy on orders, and improving every day.
  • That's exactly when PieLine shines! During peak hours, PieLine can handle up to 20 simultaneous calls, ensuring you never miss an order. Your staff can focus on preparing food and serving in-person customers while our AI handles all phone orders efficiently.
  • We integrate with any POS system that has an API, which includes most major venders: Toast, Square, Clover, Revel and much more. The AI automatically inputs orders directly into your POS, just like your staff would.
  • We can go live in a week or less. We'll help you:
    • Connect your phone system
    • Integrate with your POS
    • Input your menu items and other business information
    • Configure any special rules or preferences
    • Run tests to make sure everything is working
    We handle it all end-to-end and provide full support after setup.
  • The AI is trained to handle common modifications and dietary requests. For more complex situations, PieLine will politely transfer the call to your staff. We can also set specific rules for how you want different situations handled.
  • Our pricing is simple and transparent - a flat monthly fee based on your call volume, typically saving restaurants 70-80% compared to hiring dedicated phone staff or using call centers. Contact us for a custom quote based on your restaurant's needs.